Terms of Service

Last Updated: August 9, 2026

Welcome to Studio Gisèle. These Terms of Service set out the conditions under which we offer the products and content available on studiogisele.com. By browsing our website or placing an order, you agree to these terms. Please read them carefully, and contact us at support@studiogisele.com if anything is unclear.

Your Rights Under the Australian Consumer Law

Nothing in these terms limits, excludes, or modifies any consumer guarantee, right, or remedy that you have under the Australian Consumer Law (ACL) or any other law that cannot be excluded by agreement. Where any part of these terms would have that effect, it does not apply to the extent of that inconsistency. All terms below apply in addition to your statutory rights, not instead of them.

1. About Studio Gisèle

Studio Gisèle is an online women's fashion store operating at studiogisele.com. We sell directly to consumers and ship internationally. Our contact address for all enquiries, complaints, and notices under these terms is support@studiogisele.com.

2. Using Our Website

You may use our website for lawful personal purposes only. You agree not to interfere with the security or operation of the site, not to attempt to gain unauthorised access to any part of it, and not to use automated systems to scrape, copy, or collect content, product data, or images from the site without our written permission.

If you create an account, you are responsible for keeping your login details secure and for any activity that takes place under your account. Please tell us promptly if you believe your account has been accessed without your permission.

3. Products, Images, and Availability

We take care to describe and photograph our products accurately. Colours and finishes may nevertheless appear slightly different on your screen depending on your device and display settings, and small variations between individual items are normal in fashion manufacturing. Where product imagery is styled or illustrative, the description on the product page is what governs what you receive.

All products are subject to availability. If an item becomes unavailable after you have ordered it, we will contact you to offer a replacement, a delay, or a full refund.

4. Pricing and Payment

All prices are shown in the currency displayed at checkout and are subject to change without notice, although changes will not affect orders that have already been accepted. Where taxes, duties, or import charges apply to your order, the treatment of those charges is set out at checkout and in our Shipping Policy.

Payment is taken at the time you place your order, through the payment methods offered at checkout. By submitting payment details you confirm that you are authorised to use the payment method concerned.

Despite our best efforts, a small number of items may be incorrectly priced due to a technical or human error. If we discover a pricing error affecting your order, we will contact you before dispatch to ask whether you wish to proceed at the correct price or receive a full refund.

5. Orders and Acceptance

Your order is an offer to buy from us. A confirmation email acknowledges that we have received your order; it does not by itself mean we have accepted it. A contract between us is formed when we confirm dispatch of your order.

We may decline or cancel an order where the item is unavailable, where we identify a pricing or description error, where we are unable to verify your payment or delivery details, or where we reasonably suspect fraudulent or abusive use of our store. If we cancel an order that you have already paid for, you receive a full refund.

6. Delivery

Delivery times, costs, and responsibilities are set out in our Shipping Policy, which forms part of these terms. Any delivery estimate we give is an estimate and not a guaranteed date, unless we have expressly agreed a delivery date with you in writing.

7. Returns, Refunds, and Consumer Guarantees

Returns and refunds are governed by our Return & Refund Policy, which forms part of these terms. That policy explains the difference between a change-of-mind return, which we offer voluntarily, and your rights where an item is faulty, incorrect, damaged, or not as described, which are protected by the Australian Consumer Law.

8. Intellectual Property

All content on our website, including product photography, styling imagery, text, graphics, layout, and the Studio Gisèle name and logo, is protected by intellectual property rights. Your use of that content is governed by our Intellectual Property Rights policy.

9. Promotions and Discounts

Sales, discount codes, and promotional offers are subject to our Sale & Discount Policy and to any specific conditions published with the offer itself. We may withdraw or change a promotion at any time before you place an order.

10. Third-Party Links and Services

Our website may link to or embed services operated by third parties, including payment providers, shipping carriers, and social media platforms. We are not responsible for the content or practices of those third parties, and their own terms and privacy policies apply to your use of their services.

11. Our Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud, or for any liability that cannot lawfully be excluded, including under the Australian Consumer Law.

Subject to that, and to the fullest extent permitted by law, we are not liable for indirect or consequential loss, and our total liability in connection with any order is limited to the amount you paid for that order. Where we are liable under a consumer guarantee for goods that are not of a kind ordinarily acquired for personal or domestic use, our liability may be limited to replacing the goods, supplying equivalent goods, or paying the cost of doing so.

We do not guarantee that our website will always be available or free of errors, and we may suspend or withdraw parts of it for maintenance or operational reasons.

12. Privacy

We handle your personal information in accordance with our Privacy Policy and Cookie Policy, which explain what we collect, why, who we share it with, and what rights you have.

13. Changes to These Terms

We may update these terms from time to time. The version published on this page at the moment you place an order is the version that applies to that order. We recommend reviewing this page before purchasing.

14. Governing Law

These terms are governed by the laws of New South Wales, Australia. You and we submit to the non-exclusive jurisdiction of the courts of that state. This does not affect any right you may have to bring proceedings in the jurisdiction where you live, or any protection available to you under the mandatory consumer law of your country of residence.

15. Contact

For any question about these terms, please contact:

Studio Gisèle — Email: support@studiogisele.com