Studio Gisèle

What happens after you order

Order confirmed You'll get an email with your order number straight away.

Packed with care Within 1–3 business days.

On its way We email your tracking number. Updates can take 2–3 days to appear.

Delivered Usually 8–14 business days after ordering.

Good to know

My tracking hasn't updated

That's normal in the first days after dispatch. The carrier updates tracking once the parcel is scanned at the next depot. Check again in a day or two.

I didn't receive a tracking number

Check your spam folder for an email from Studio Gisèle. Still nothing? Use your order number above instead.

My order is marked delivered but it isn't here

Check with neighbours and your letterbox first. If it's still missing after 24 hours, email info@studiogisele.com and we'll sort it out.